Hydration • Wellness • Recovery
FAQ
Frequently Asked Questions
Everything you need to know about our mobile IV therapy services, bookings and treatments.
What is IV therapy?
IV therapy delivers fluids, electrolytes, vitamins and nutrients directly into your bloodstream for fast absorption and hydration.
What can IV therapy support?
Our treatments can support hydration, energy, recovery, immunity, travel recovery, athletic recovery and overall wellness.
*IV therapy is not intended to diagnose, treat, cure or prevent disease.
How long does an appointment take?
Most appointments take 45–60 minutes, including your consultation, assessment and infusion.
What happens before treatment?
You’ll complete a medical questionnaire and our clinician will review your health, check your vitals and determine the best treatment for you.
Is IV therapy safe?
Yes, for most healthy adults. All treatments are performed by doctors and registered nurses using strict clinical protocols.
Like any IV, it can cause bruising, vein irritation or, rarely, an allergic reaction. It may not be suitable if you are pregnant or breastfeeding, or have heart or kidney conditions — our clinical team screens every guest before treatment.
How often can I receive IV therapy?
Frequency depends on your individual needs and medical history. Your clinician will recommend an appropriate schedule.
What should I wear?
Wear something comfortable which exposes both upper limbs from fingers to above elbow.
What payment methods do you accept?
Deposits: After you book, we’ll message you on WhatsApp to confirm your time and collect a deposit to secure your appointment. It is separate from any travel fee.
In person: We accept Zelle, Cash App and card payments.
Do you charge travel fees?
Yes, travel fees apply based on your location. The applicable fee will be confirmed at the time of booking.
What is your cancellation policy?
We require 24 hour notice for any cancellations or rescheduling. If not, full payment must be made.
How can I contact you?
We do not accept phone calls. Please reach us via WhatsApp or Email and we’ll respond as soon as possible!
Have more questions?
We’re happy to help — reach out and we’ll get right back to you.